Shipping

At Luxe Nooks, we are committed to providing a seamless shopping experience, including a transparent shipping process. Since we source many of our items through trusted partners, delivery times may vary depending on your location and the supplier. Below are the details of our shipping policy:

Processing Time
Please allow 1-3 business days for your order to be processed.. This includes verifying and preparing your items for shipment.

Shipping Time
Shipping times vary based on the destination and product. Typically, you can expect delivery within 10-30 business days. In rare cases, shipping may take longer due to customs clearance, delays with the shipping carrier, or other unforeseen factors.

Shipping Rates
We offer free standard shipping on all orders, unless otherwise stated. Some regions may incur additional shipping charges, which will be calculated at checkout.

Tracking
Once your order has been shipped, you will receive an email with your tracking number. Please allow a few days for the tracking information to update.

International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

Delays
Due to the nature of shipping, there may occasionally be delays beyond our control. We will do our best to keep you informed in the event of any significant delay in shipping.

Contact Us
If you have any questions about your order or our shipping process, feel free to contact our customer service team at info@mrfengshui.store We're here to assist you!


FAQ

How long will it take to receive my order?

We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page

My delivery is missing / late?

Please write us at info@luxenooks.store. Our friendly customer support will handle this for you and will make sure you will get your order.

How do I make a return?

Making a return is easy! Here's what you need to do:

1. Within 14 days of receiving your order, send an email to info@luxenooks.store indicating that you want to exchange one or more products.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.

Any Questions?

Our team is here to help you, get in touch with us via info@luxenooks.store

Our customer support is available Monday to Friday: 9am-5pm. We aim to reply within 48 hours.